The Perceval guarantee
What does this guarantee include?
Each knife is subjected to a rigorous individual check.
No knife with a defect leaves our workshop.
You cannot receive a damaged knife unless the problem occurred during transport. Therefore, if you notice that the parcel is damaged, please inform the carrier or refuse the parcel.
If, despite everything, you do not appreciate a model on receipt, we undertake to refund you in full (excluding return postage costs at your expense).
We guarantee our knives for life against any abnormal breakage.
Why do we do this?
Because we design our knives with high quality materials and assemble them using approved techniques.
Of course, this guarantee does not cover falls, blade breakage due to leverage, or handle breakage due to impact. Also excluded are defects in appearance due to normal wear and tear.